Commonwealth Home Support Program

Fixus Technologies provides customised Australian software solutions for organisations delivering home support programs.

The Commonwealth Home Support Program (CHSP) is an important component of the government-subsidised aged care system. The program is designed to enable older Australians who need support to live independently at home. The program is generally viewed as a precursor for those people with complex needs and ultimately those that can no longer live at home.

CHSP replaced the Commonwealth Home and Community Care (HACC) program, National Respite for Carers Program (NRCP), Day Therapy Centres (DTC) program and the Assistance with Care and Housing for the Aged (ACHA) program.

The CHSP program is administered by a range of service providers, generally not for profit organisations, that deliver local support and care services. A key funding requirement of Service Providers administering CHSP is DEX (link to page) data aggregation reporting.

Fixus Technologies has customised software that enables service providers to manage all aspects of the Commonwealth Home Support Program:

  • Management of client records
  • Full client histories and clinical notes
  • Standard and customised reporting
  • Clinical and non-clinical assessments
  • Track and report on client outcomes
  • Referral management
  • Manage intake waitlists
  • Set up and act on notifications
  • Secure export of client data
  • Real time data validation checks
  • National Minimum Data Set funding report requirements
  • Data aggregation reporting

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    Support & Security

    Fixus operates an Australian support help desk where clients can speak directly with technical support analysts. Fixus Technologies is certified compliant with ISO 27001:2013 Information Security Management Systems international standards and is a registered service provider with the Australian Digital Health Agency.

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