Data Exchange

The Data Exchange (DEX) is a centralised reporting platform provided by the Australian Department of Health to help manage performance data for various community focused health programs.

Recognised as an industry leader in case management software, our support for the DEX program sets the benchmark in solutions for socially focused program case management, integrated data reporting and ease of use workflows.

If your organisation is looking for a DEX compliant software solution, we can organise a demonstration so you can experience what our clients consider the benchmark in Australian socially focused case management.

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    We'll take you on a guided tour of the many benefits Fixus can bring to your team.

    DEX Minimum Data Set

    Designed to easily produce minimum data sets reporting for Data Exchange funded programs, the Fixus platform incorporates advanced validation technologies to ensure error free report submissions. Client reporting becomes a simple process designed to remove reliance on spreadsheets and manual systems, resulting in staff efficiencies and optimal report generation.

    Data Management & Analytics

    Advanced dashboard features designed for the Data Exchange data set generate valuable insights to help with decision making and overall program management, including optional integrations with analytic software such as Google Data Studio or Microsoft Power BI.

    Community SCORE assessments

    The Fixus DEX program module comes configured with smart forms designed to collect the community SCORE assessments and integrate this into the minimum data set reporting.

    Supported Programs

    The Australian Commonwealth and State Governments fund many socially focused initiatives that report their activity via the Data Exchange (DEX). If you run any of the programs listed below Fixus can help:

    Families and Communities

    Families and Communities Outcome has a number of services which provide early intervention and prevention support to families, children, young people, volunteers, refugees, migrants and other individuals with special circumstances.

    Adult Specialist Support Services

    • Forced Adoption Support Services
    • National Find and Connect
    • Redress Support Services

    Digital Literacy for Older Australians

    • Be Connected

    Financial Wellbeing and Capability (FWC)

    • Commonwealth Financial Counselling and Financial Capability
    • Problem Gambling
    • Financial Counselling Helpline
    • Financial Crisis and Material Aid –Emergency Relief
    • Financial Resilience
    • Money Support Hubs

    National Initiatives

    • Domestic Violence Response Training (DV-alert)
    • Keeping Women Safe in Their Homes
    • Local Support Coordinators
    • National Plan to Reduce Violence Against Women and their Children
    • Safe Technology for Women

    Families and Children Programs

    • Budget Based Funded Program
    • Children and Parenting Support Services
    • Communities for Children Facilitating Partners
    • Family and Relationship Services
    • Family and Relationship Services –Inter-Country Adoption
    • Family and Relationship Services –Specialised Family Violence
    • Home Interaction Program for Parents and Youngsters
    • Intensive Family Support Services
    • Specialised Family Violence Services –Fourth Action Plan (SFVS-4AP)
    • The Fathering Project

    Strong and Resilient Communities

    • Community Resilience
    • Inclusive Communities
    • MUSTER -The Mutual Understanding, Support, Tolerance, Engagement and Respect initiative
    • Seniors Connected -Village Hubs National Grants Manager

    Volunteer Management

    • Volunteer Management Activity

    Disability, Mental Health, and Carers

    Disability, Mental Health and Carers outcome provides support and community-based initiatives for people with disability, mental illness and carers, so they can develop their capabilities and actively participate in community and economic life.

    Community Mental Health Program

    • A Better Life
    • Community Mental Health, Early Intervention for Children, Young People, and their Families (Family Mental Health Support Services -FMHSS)
    • Individual Placement and Support Trial

    Integrated Carer Support Service (ICSS)

    • ICSS Digital Counselling
    • ICSS Carer Gateway regional delivery partners

    Disability and Carer Support

    • Disability Royal Commission – Advocacy Support
    • Disability Royal Commission –Counselling Services
    • National Disability Advocacy Program (NDAP)
    • NDIS Appeals
    • Young Carer Bursary Program(YCBP)
    • ICSS Digital Counselling
    • ICSS Carer Gateway service providers
    • Tristate Carer Vocational Outcomes Program

    Commonwealth Home Support Programme (CHSP)

    The Commonwealth Home Support Programme (CHSP) includes four distinct sub-programs:

    • Assistance with Care and Housing
    • Care Relationships and Carer Support
    • Community and Home Support
    • Service Systems Development

    Support & Security

    Fixus operates an Australian support help desk where clients can speak directly with technical support analysts. Fixus Technologies is certified compliant with ISO 27001:2013 Information Security Management Systems international standards and is a registered service provider with the Australian Digital Health Agency.

    Fixus dashboard on laptop screenshot